WHERE QUALITY COMES FIRST Home Findings Glass Beads Metal and Metallised Beads Natural Beads Novelty and Seasonal Pearls Stringing Materials Bugle & Seed Beads Charms & Pendants Semi-precious Beads Payments & Postage Contact Us View basket   Payments and Postage HOW TO ORDER Gartree Crafts offers the choice of ordering online by using the secure and easy to use shopping cart facility. Orders are also accepted by post, email or by telephone, which may at times be facilitated by an answering machine service. Customers who have queries or wish to have a call returned should leave clear details of name and telephone number or email address. Gartree Crafts contact details are: Gartree Crafts 87 Largy Road Crumlin Co. Antrim Northern Ireland BT29 4RS Tel: +44(0)28 9442 2973 Email: info@gartreecrafts.co.uk HOW TO PAY Goods will not be despatched until payment has been received. Major credit cards payments are accepted through Gartree Crafts' Pay Pal account. Payments are also accepted by cheque and postal order. Sterling cheques and postal orders should be made payable to G. Mills. Overseas purchase payments must be made in UK Sterling funds only. Gartree Crafts is unable to accept personal cheques from overseas customers. International payments may be made out on International Money Orders as an alternative to personal cheques. We reserve the right to hold orders until cheques clear. POSTAGE Parcels under 2kgs are normally sent by first class mail and parcels over 2kgs are normally sent by carrier. Postage and packing charges have been standardised for ease of payment calculation. UK Customers Only: Order value under £10.00 Charge - £1.50 Order value £10 - £25 Charge - £2.50 Order value £26 - £50 Charge - £3.50 Order value £51 - £100 Charge - £4.50 £100.00+ (Exc VAT) Charge - FREE Overseas Customers: Order value under £10.00 Charge - £2.00 Order value £10 - £25 Charge - £3.50 Order value £26 - £50 Charge - £4.50 Order value £51 - £100 Charge - £5.50 Order value £100+ (Exc VAT) Charge - £6.50 DESPATCH OF GOODS Gartree Crafts aim to despatch goods within 48 hours of receipt of order and payment and to ensure they match your expectations. RETURNS If you are not satisfied with any of the items delivered, you may return them within 7 days of delivery. We shall refund any unused items that are returned to us in their original saleable condition. If the goods are faulty or damaged or not what you ordered, Gartree Crafts will exchange the goods immediately or issue a full credit for the item(s) to you provided the item(s) are returned intact.